Business Development Bank of Canada

BDC builds on its mission

The Business Development Bank of Canada (BDC) goes well beyond just dollars and cents. It’s the only Canadian financial institution in the country dedicated exclusively to entrepreneurs, offering financing, advisory services and capital, all in the name of helping Canadian businesses flourish. BDC encourages entrepreneurs and business owners to embrace technology and innovation for better processes – something it’s done internally to ensure it practices what it preaches. In particular, the bank has overhauled its essential internal process: managing expenses.

This case study reviews how SAP Concur helped the BDC embrace the same kind of digital transformation it encourages in Canadian entrepreneurs, resulting in greater efficiency and accuracy for the business and happier employees overall. 

“Our goal as a company is never really driven solely by profit. Instead, it’s more of a social objective, where we want people to be happy working with us and able to focus at the job at hand.” – Robert Ma, Manager of Financial Applications, Business Development Bank of Canada (BDC)






Montreal, Quebec


Concur Travel
Concur Expense
Service Administration
Concur® Request

Available downloads