TRAVEL RISK ASSESSMENT
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How to Close Risk Management Loopholes
These days, any destination can be high risk. Yet the complexity of modern business travel often creates gaps in even the most refined risk management program. This Global Business Travel Association Foundation research shows you how to fill them.You’ll see how to get the data to:
- Find every traveler.
- Establish two-way communication in any emergency.
- Bring them to safety.
And you’ll get tips to assess:
- Employee Awareness and Education
- Your Own Infrastructure
- Identifying and Closing Gaps in Your Data
Topic 1: Location Information
Your Risk Level
Questions
1. Do your employees use a travel management company (TMC) to book their travel?
2. Does every itinerary for every trip get booked by your TMC?
3. Do you use a centralized, online booking tool?
4. Does every itinerary for every trip get booked within that tool?
5. Do you capture itineraries booked directly with airlines, hotels, etc.?
6. Do you regularly confirm employee mobile phone numbers?
7. Do you see purchases travellers make as they travel (hotel, restaurant, etc.) in real-time?
Topic 2: Risk Assessment & Tracking
Your Risk Level
Questions
1. Do you have access to third-party global risk and travel disruption data?
2. Is that information real-time?
3. Can you give your travellers pre-trip risk advisories?
4. Can you do it automatically before trips based on timing and criteria you determine?
5. Are you alerted when employees are impacted by a risk event or travel disruption?
Topic 3: Monitoring, communications & support
Your Risk Level
Questions
1. Can you track all employee locations on a single map?
2. Do you have the resources to monitor employee safety 24 hours a day, seven days a week?
3. Can you reach employees using multiple channels (email, calls, texts)?
4. Can you have two-way communication with employees?
5. Do you have the security and expertise to assist and extract employees in danger?
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