ACAPP: Future Payables Process Survey Report 2020

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Sponsored by SAP Concur Canada, the Association of Certified Accounts Payable Professionals (ACAPP) recently surveyed participants from 12 countries with a goal to gain insight into how automation is helping Accounts Payable processes. What they found was that although the process challenges facing AP teams are starting to shift – and have even accelerated in recent months due to the pandemic – many of the common challenges remain. In fact, only 8% of respondents report their processes as fully automated.


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