Business Development Bank of Canada

The Business Development Bank of Canada (BDC) goes well beyond just dollars and cents. It’s the only Canadian financial institution in the country dedicated exclusively to entrepreneurs, offering financing, advisory services and capital, all in the name of helping Canadian businesses flourish. BDC encourages entrepreneurs and business owners to embrace technology and innovation for better processes – something it’s done internally to ensure it practices what it preaches. In particular, the bank has overhauled its essential internal process: managing expenses.

This case study reviews how SAP Concur helped the BDC embrace the same kind of digital transformation it encourages in Canadian entrepreneurs, resulting in greater efficiency and accuracy for the business and happier employees overall.