Canadian Travel Managers Report Addendum

SAP Concur presents compelling new research on Canadian travel managers, highlighting critical issues impacting their professional journeys:

Increased stress has Canadian travel managers eyeing the exits.

• A worrisome 47% of Canadian travel managers are likely to search for a new position in the next 12 months.

Canadian travel managers are frustrated as they are asked to deliver more with fewer resources.

• Nearly all Canadian travel managers (98%) experience a disconnect between what their company expects and the support they are provided, including 37% asked to demonstrate ROI without the right data and tools.

Canadian travel managers are struggling to keep up in an unpredictable travel landscape.

• More than a quarter (28%) predict cost-cutting directives amid ongoing challenges will make their job more difficult in the next year.

AI Could Help, But Only If Training is Provided

• While 60% of Canadian travel managers would like AI-enabled components in booking tools, just 16% would like to automate as many tasks as possible (compared to 24% globally and the lowest overall). Instead, 44% prefer automating only repetitive tasks.

This comprehensive overview sheds light on the evolving landscape of Canadian business travel, highlighting both the opportunities and challenges faced by travellers and their organizations.

For detailed insights, download the full report.