Deutsche Post DHL

Travel tool adoption at 90%; late fees almost zero.

As the world’s largest logistics specialist—and the seventh largest employer in the world—DHL has made a business of tracking the details. With over 500,000 employees working across more than 1,000 business units in 221 countries, DHL must support its travelers with fast and convenient travel and expense solutions of unquestionable reliance and accuracy. DHL also supports its massive back-office operations with exceptional efficiency and transparency. Implemented in business units in the U.S., Mexico and Canada (responsible for worldwide travel), the use of Concur solutions has resulted in significant savings and unprecedented visibility into spend.

Why DHL Prefers Concur:

  • Corporate card late fees have been reduced to nearly zero.
  • ROI from optimizing corporate card incentives has virtually offset the fees associated with solution implementation.
  • Implementing Concur Travel increased adoption of the company’s travel booking tool to more than 90% in the first month.
  • Automated mobile expense report approval has proven to be an exceptional management tool. Managers can approve reports anytime from anywhere in the world.

We couldn’t be happier … There’s absolutely no doubt about rapid and measurable ROI. With incentives and savings from corporate card optimization alone, the Concur solution practically pays for itself. How could you not do this?

-Michelle Hunt, Regional Category Manager







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