Ontario Tech University

From paper trails to faster payments: How Ontario Tech University modernized expense management

Results
3 business days
from expense report submission to payment

Ontario Tech University needed a better way to manage expense reporting across multiple faculties, departments, and user groups. Its paper-based process made it difficult to track claim status, slowed reimbursements, and created extra work for finance when reconciling corporate cards.


With SAP Concur solutions, Ontario Tech digitized expense reporting and gained clearer visibility from submission through approval. Employees can get reimbursed faster, while finance can access supporting documentation when needed and use Consultative Intelligence reporting and automated audit rules to strengthen compliance and oversight. 


“If you have your expense report in by Friday, we can guarantee payment by Wednesday. There was no way we could have ever promised that with the paper reporting.”
-Brenda Neddow, Manager of Accounts Payable and Receivable, Ontario Tech University


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