Growth and Optimization
SAP Concur at OASIS 2026: Conversations That Mattered
For the second year in a row, SAP Concur had the opportunity to attend the OASIS Annual Conference alongside Ontario’s developmental services community, and once again, it was one of the most welcoming and engaging events we’ve attended.
From conversations between sessions to the atmosphere throughout the event, there was a genuine sense of openness, collaboration, and community. People were eager to exchange ideas and talk honestly about the challenges not-for-profits are dealing with right now.
And while every organization’s situation is different, a few themes came up again and again:
- Increasingly complicated reporting requirements and tighter oversight
- Stretched finance teams managing growing administrative demands
- A need for better visibility into how funding is allocated and used
Here are a few of the conversations that stood out.
The growing complexity of managing spend in Canadian NFPs
For many Canadian not-for-profits, spend management goes far beyond employee expense reports.
Organizations are managing multiple funding streams, government reporting requirements, evolving tax rules, procurement oversight, and audit readiness, often with lean teams and manual processes still in place.
For not-for-profits supporting individuals through Ontario’s Passport program, that visibility becomes even more important. Finance, admin, and caregiver teams need to clearly track how funding is allocated, monitor spending against available budgets, and maintain accurate records for reporting and audit.
The topic of automating expense management for Passport is where many of the conversations at OASIS really resonated.
Attendees weren’t looking for another complicated finance system. They were looking for practical ways to cut down on manual admin work, digitize paper-heavy processes, improve visibility into budgets, and strengthen accountability without pulling time and attention away from the people they serve.
Why Concur solutions resonate with Canadian not-for-profits
One thing we heard often at OASIS was that many organizations still see spend management as simply tracking employee expenses.
In reality, solutions like Concur Expense help organizations better understand how money moves across the entire organization, including how it’s spent, allocated, approved, reconciled, and audited.
For not-for-profits, that can mean:
- Gaining clearer visibility into budgets and funding usage
- Automating manual approval and reconciliation processes
- Improving the tracking and reporting of HST/GST and Passport funding
- Strengthening compliance and fraud detection
- Reducing paper-based processes and duplicate data entry
- Giving finance teams more time for strategic, mission-focused work
OASIS attendees were also excited to hear about what’s possible with AI.
For more than a decade, SAP Concur has embedded AI innovation across its solutions to help automate repetitive work, validate data, flag exceptions, and streamline workflows across travel, expense, and invoice processes.
The goal isn’t replacing people. It’s to help teams spend less time chasing paperwork and more time supporting their communities.
Community Living Toronto and the value of visibility
One organization that reflects this shift is Community Living Toronto, an SAP Concur customer that has modernized its expense management processes while strengthening accountability and visibility.
As Betty Yam, Chief Financial and Administrative Officer at Community Living Toronto, explains:
“This isn’t just about expenses … it’s about helping people live their lives.”
That perspective reflected something we heard repeatedly throughout OASIS.
Efficiency matters, but only because it helps organizations direct more time, energy, and funding toward the people who rely on them.
We have heard similar stories from organizations like the Ontario Nurses’ Association, where moving away from manual, paper-based processes helped improve visibility, simplify workflows, and reduce administrative strain on teams.
Stay ahead with SAP Concur
The conversations at OASIS reinforced something important: Canadian not-for-profits are actively looking for smarter, more sustainable ways to manage complexity.
Whether it’s a developmental services agency, healthcare association, advocacy organization, or community-based NFP, teams want better visibility, stronger controls, fewer manual processes, and more time to focus on the people and communities they serve.
The good news? You don’t need to be a large organization to benefit from modern spend management solutions.
Concur solutions are scalable for not-for-profits of all types and sizes, helping automate manual work, simplify reporting, and provide clearer insight into how funding is being used.
If you’re exploring ways to modernize travel, expense, or invoice management, now is a great time to see what’s possible.
