Grand Valley Fortifiers

Got tax challenges? If you’re in Canada, you’ve got a complicated set of them. Trying to wade through financial systems to manage VAT recovery is so complex that businesses risk losses in unrecovered taxes or fines if they claim too much tax credit. The solution? An integrated platform combining Concur Expense + Brittenford’s ExpenseConnect.

Prior to deploying the Concur + Brittenford solution, GVF’s reimbursement process was painstaking and tedious. After investigating a number of platforms, Farquharson acted on the recommendation of business partners and selected Concur to automate GVF’s expense process and provide better transparency into expense management. “Mobility was very attractive for our sales team,” he says, “and the fact that Canadian tax rates were built into the software made it an easy choice.”

Automated expense reporting, however, solved only half the puzzle. Given Ontario’s unique tax requirements, the system also had to account for the portion of reclaimable tax for each expense entry. They leveraged Concur’s App Center partner network and selected Brittenford’s ExpenseConnect. “We had a great implementation specialist that understood very well our needs as well as Ontario’s HST taxes,” he says. Deployment was done remotely and onboarding took only three weeks. “Eliminating the need to manually transfer expense claims to AP transactions within Dynamics GP has made the largest impact to our internal efficiency,” Farquharson adds. “Since deploying Concur Expense and ExpenseConnect, we have processed hundreds of claims with ease. What used to take 8 to 12 hours is now done in 30 minutes. Not only does this allow more time for other relevant tasks, but we’ve also lowered the cost of reimbursing our employees.”

Since deploying Concur Expense and ExpenseConnect, we have processed hundreds of claims with ease. What used to take 8 to 12 hours is now done in 30 minutes. Not only does this allow more time for other relevant tasks, but we've also lowered the cost of reimbursing our employees.

-Wes Farquharson, Grand Valley Fortifiers



Industry

Food Beverage

Employees

130

Location

Ontario, Canada

Deployed

Concur Expense

Available downloads